FAQ

How do you post my order?

I use Royal Mail First Class signed in the UK and Royal Mail International Tracked for other countries.
I use recyclable large letter cardboard boxes and reuse jiffy padded envelopes when possible.

Lost orders will be shipped 1-3 business days once payment has been received.

Do you offer Free delivery

I offer free Royal Mail First Class signed in the UK for all orders over £30, this excludes if you pick the option of Special Delivery.

How do I return an Items?

Should you change your mind about your purchase, you can send it back to us within 7 days and receive a full refund (excluding original delivery costs).           

For sale items, you can send it back to us within 7 days and receive a credit note (excluding original delivery costs).                                                                       

You must notify us that you wish to return an item before sending it back – email us at [email protected]
Your purchase must be in its original packaging and unworn.

For more information please see https://www.oink-design.co.uk/returns-and-exchanges/

Do you use ethical suppliers?

All Oink Design products are only made from the highest quality materials, so you can be sure of a quality product that you can wear proudly.
My materials are sourced from ethical suppliers and recycle, and reuse where possible.

Do you attened Fairs and events?

I attend multiple events throughout the year from local Farmers Markets to large Country Fairs and you will often find me working and demonstrating on my stall.
See our Events page for a list of of events I will be attending.