Returns and Exchanges

Should you change your mind about your purchase, you can send it back to us within 7 days and receive a full refund (excluding original delivery costs).           

For sale items, you can send it back to us within 7 days and receive a credit note (excluding original delivery costs).                                                                       

You must notify us that you wish to return an item before sending it back – email us at [email protected]
Your purchase must be in its original packaging and unworn.
Refunds will only be made via the original payment method and will be refunded as soon as we receive your purchase back.
You will have to pay for the return postage but if your item is faulty we will refund all postage and packing costs.
We cannot exchange or refund customer damaged goods (statutory rights not affected). 
 

The following items cant be returned or exchanged unless they arrive damaged or defective.

Earrings (for health/hygiene reasons)

Custom made or personalised orders.